Privacy Policy

Metaassets Inc. (元宇宙資產股份有限公司), operating under the trade name Metaassets (hereinafter referred to as "Metaassets," the "Company," or "we"), values the protection of your personal data. This Privacy Policy explains how we collect, process, and use your personal data when you use the Metaassets and Metaassets Pro websites, mobile applications, and related services (collectively, the "Services"). By using the Services, you acknowledge that you have fully understood and agreed to the terms of this Privacy Policy.

1. Categories of Personal Data Collected

(1) Information You Provide Directly

1. Account Information

When you create an account or use the Services, you are required to provide the following information:

Email address
Username
Linked social media accounts
Collections and watchlists
Any other information you voluntarily provide

Except for your email address, certain account information may be publicly visible.

2. Verification Information

For the purpose of identity verification, we may collect the following information:

Phone number
Email address
Information related to authentication tools

3. Preferences

Including content display settings, notification preferences, and collection settings.

4. Feedback

When you contact us, we will collect your name, contact information, and the content of your message.

(2) Blockchain-Related Data

Your blockchain wallet address will be used as an identifier on the platform. While the wallet address itself does not directly identify an individual, it may be associated with your account or other data.

(3) Automatically Collected Data

When you use the Services, we may collect the following information:

IP address and geographic location
Device information (such as device ID and operating system)
Browser type
Usage data (such as click records and activity logs)
Blockchain wallet address and transaction records
Access time and referring pages

(4) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze user behavior
Improve service quality
Provide a personalized user experience

You may disable cookies through your browser settings; however, doing so may affect certain functionalities of the Services.

(5) Data from Third-Party Sources

We may obtain data from the following sources:

Wallet service providers
Identity verification service providers
Data analytics service providers
Other business partners

(6) Publicly Available Information

We may collect publicly available information on the blockchain, including but not limited to:

NFT (ACT) transaction records
Wallet address activity

2. Purpose of Personal Data Collection

(1) In accordance with Article 19 of the Personal Data Protection Act, the purposes for which the Company collects personal data include:

To provide and maintain the Services
Customer management and support
Marketing and promotion
Optimization of user experience
Fraud prevention and information security maintenance
Compliance with legal obligations and regulatory requirements
Statistical analysis and research
Other purposes related to the provision of the Services

(2) If you do not provide the personal data specified in Section 1, you may be unable to use the Services, or the Company may be unable to continue providing the Services properly.

3. Period, Area, Recipients, and Methods of Use of Personal Data

(1) Period

For the duration necessary to fulfill the purposes of collection, or as required by applicable laws and regulations.

(2) Area

Including Taiwan and other countries where the Company or its service providers are located.

(3) Recipients

The Company and its affiliates
Third-party service providers
Government authorities (as required by law)

(4) Methods of Collection, Processing, and Use

The Company collects, processes, and uses personal data by automated and non-automated means, including but not limited to the following:

Methods of Collection: When users access the Services via a blockchain wallet, they may provide personal data such as name and contact number through the system interface, or supplement such information during subsequent use of the Services.
Methods of Processing: The Company processes user-provided data through automated systems or manual procedures, including verification, organization, record creation, and management. Such processes may include, but are not limited to, SMS verification (OTP), identity verification, and data updates.
Methods of Use: Within the scope of the purposes of collection, the Company may use users' personal data for the following purposes:
- User identification and account management (including linkage with blockchain wallet addresses)
- Provision of Services and related functionalities
- Communication with users (including notifications and customer support responses)
- Transaction confirmation, record-keeping, and related services (where applicable)
- System security maintenance and risk management
Data Storage: After verification, user data will be stored electronically in the Company's database systems, and appropriate information security measures will be implemented to protect such data.

4. Data Sharing and Disclosure

We may share your personal data under the following circumstances:

Service providers (including technical support, customer service, analytics, etc.)
Affiliates
Business transactions (such as mergers, acquisitions, or investments)
Legal requirements or protection of rights
With your consent

5. Third-Party Services

The Services may contain links to third-party websites or wallet services (particularly those not affiliated with the Company). Such third parties are not engaged by the Company as data processors, and their data processing activities are not governed by the Company or this Privacy Policy. Any collection, processing, or use of personal data by such third parties is independent of the Company. Before providing any personal data to such third parties, you are advised to review their respective privacy policies and determine whether to proceed.

6. Your Rights (Pursuant to Article 3 of the Personal Data Protection Act)

You may exercise the following rights with respect to your personal data:

To inquire about or request access to your personal data
To request a copy of your personal data
To request supplementation or correction of your personal data
To request the cessation of collection, processing, or use
To request deletion

To exercise the above rights, please submit a request through our customer service channels.

7. Data Retention

We will retain your personal data for the duration necessary to fulfill the purposes of the Services, except in the following circumstances:

As required by law
For dispute resolution
For fraud prevention or security purposes

8. Data Security

We implement appropriate technical and organizational measures to protect your data; however, we cannot guarantee absolute security. You are also responsible for safeguarding your wallet and account information.

9. Protection of Minors

The Services are intended for users aged 18 and above
Users aged 13 to under 18 must obtain consent from a legal guardian
Users under the age of 13 are not permitted to use the Services

10. Cross-Border Data Transfer

Your personal data may be transferred to locations outside Taiwan (such as the United States), where data protection standards may differ from those in Taiwan.

11. Policy Updates

This Privacy Policy may be revised at any time in response to changes in applicable data protection laws or developments in the Company's business operations. Any updates will be announced on the official website. If you do not agree to such changes, you should promptly notify the Company and discontinue use of the Services. However, if you refuse to provide the required personal data, you may be unable to use the Services, or the Company may be unable to continue providing services under the agreement. By continuing to use the Services after such updates, you acknowledge that you have fully understood and agreed to the revised Privacy Policy.

You are advised to review this Privacy Policy periodically.

12. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Metaassets
Address: 11F, No. 63, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City 104507, Taiwan (R.O.C.)
(Or via the platform's customer service system)